PRIVACY POLICY

What is our Privacy Policy?

At Albert Park Driving Range, we realise the importance of preserving the privacy and security of the personal, private and financial information you give to us or allow us to obtain about you. This Privacy Policy describes:

  • how we will protect your personal, private and financial information,
  • what sort of personal, private and financial information we need from you,
  • the reasons why we need your personal, private and financial information,
  • how we will obtain your personal, private and financial information,
  • how we will use your personal, private and financial information, and
  • to whom we will disclose your personal, private and financial information.

How do we protect and maintain your personal, private and financial information?
We will use reasonable measures to monitor the manner in which your personal, private and financial information is obtained, used and disclosed and that it is as accurate, comprehensive and as current as possible. If there are any changes to your personal, private and financial information, inform us as soon as possible so we can update our records.

We will use reasonable measures and current industry standards, processes and procedures to protect the security of your personal, private and financial information.

The employees and service providers of Albert Park Driving Range are authorised by us to monitor, maintain and use your personal, private and financial information.

What is your personal and financial information?
The kinds of personal, private and financial information we are allowed to obtain about you and the manner in which we collect, maintain and protect your personal, private and financial information, are governed by Commonwealth and State Privacy legislation.

Personal information includes:

  • your name, address, date of birth and contact details,
  • any information that identifies you or relates to you,
  • information about your finances and credit history,
  • your tax file number and financial information including your income, expenses, debit and credit history,
  • information concerning our products and services you may use.

However, it does not include certain personal information such as:

  • your religious beliefs,
  • your ethnic origin,
  • your political views,
  • any criminal record you may have, or
  • your personal health.

This is unless we require such information to provide you with certain products or services and you first agree to disclose this information to us.

We will not use your personal, private and financial information, such as certain government generated information (for example, your Tax File Number) in reference to any of our products or services. We will only obtain, use or disclose government generated numbers in circumstances where we are legally obliged to do so.

The scope of your personal, private and financial information may include many records and documents. Should you require it, we would be happy to explain in greater detail what this information includes. Should you require it, you may also see the personal and financial information we keep about you. Please contact us if you require us to give you a further explanation.

How do we obtain your personal, private and financial information?
We will only obtain the personal, private and financial information we need, to provide you with the products or services you have asked for. If you do not agree to give us this personal, private and financial information, we may be unable to provide you with the products or services you have asked for.

In most circumstances we will ask you directly to supply the personal, private and financial information we need. This may mean we obtain your personal, private and financial information when you fill out our credit application forms, telephone us, through online contact or when you give us information in person.

However, in some cases we may need to obtain personal, private and financial information about you indirectly from other people, bodies or agencies. If we need certain personal, private and financial information about you that relates to products or services you have asked for, we may need to obtain your personal, private and financial information from sources, including the following:

  • public documents and information,
  • market research bodies who may have records about you from surveys and questionnaires you may have engaged in,
  • credit reporting agencies, and
  • Federal, State or Territory government departments.

We may also obtain information about you if you visit our website. This may include your identity, date and time of your visits, number of visits, the type of products and services you view and how you use our website. We obtain information via our website through 'cookies'.

As with many providers of goods and services, we may also monitor and/or record telephone discussions between you and our staff for training purposes and to check the accuracy of our records.

To whom may we give your personal, private and financial information?

To give you the products or services you have asked for, we may need to give your personal information to another person, body, agency or company. We will only give your personal, private and financial information to another party if you have given us your express or implied consent or, if we are allowed to or required by law to do so. Express consent means when you clearly and unequivocally agree orally or in writing. Implied consent means we are entitled to assume from your words, conduct or other behavior that you have given consent.

Where possible, we will limit the nature and disclosure of your personal, private and financial information and will only pass it on to persons, parties or companies we use to perform necessary and important services that allow us to operate our business and provide the products and services we offer. These persons, parties or companies may conduct checks, such as your address or credit details, and make other reference checks about the personal, private and financial information you have given to us or we have obtained through your express or implied consent or from permitted sources.

Specifically, we may pass on your personal, private and financial information to persons, parties or companies including:

  • credit reporting agencies, as described above,
  • banks and other financial institutions,
  • debt collecting agencies, and
  • other persons, bodies, companies, organisations or firms who are engaged with us in the business of providing products or services to you.

How can you see your personal, private and financial information?
If you wish to see most of the personal, private and financial information we hold about you, you can ask us to show it to you and ask us to make changes where appropriate.

You can request to see your personal, private and financial information by telephoning the Albert Park Driving Range, located in Victoria. We will usually provide your personal, private and financial information free of charge, unless your request requires us to obtain information that is not readily available, in which case we will tell you the cost of the search and obtain your agreement before we proceed.

In certain circumstances, you may not be able to see certain information we hold about you, including where the information:

  • would disclose personal, private and financial information about someone else,
  • would disclose commercially sensitive matters, including our business operations and decision making processes,
  • is protected from disclosure by law.

What can you do if you have a privacy issue?
The manner in which Albert Park Driving Range deals with your personal, private and financial information is governed by the Commonwealth and State Privacy legislation and the National Privacy Principles contained in the Commonwealth Act. We have designed our processes and procedures, policies, operations and systems to meet our obligations under the Privacy legislation.

If you believe we have not met the requirements of our Privacy Policy, you can speak to our Compliance Officer by telephoning Albert Park Driving Range Pty Ltd in Victoria. You can also email us at info@albertparkdrivingrange.com.au or write to us at: P.O. Box 219 South Melbourne 3205. If your complaint has not been addressed after speaking to our Privacy Officer, you can contact the Office of the Federal Privacy Commissioner on 1300 363 992.

This Privacy Policy is current as at 1/1/2009. Albert Park Driving Range Pty Ltd reserves the right to amend this Privacy Policy at any time.

 

Disclaimer

Terms of Use
www.albertparkdrivingrange.com.au ("website") is owned and operated by Albert Park Driving Range Pty Ltd ACN.129354203. By using this website you agree to be legally bound by these terms and conditions. These terms and conditions may vary from time to time.

These terms of use and disclaimer and the material contained on this website are to be construed according to the laws of the State of Victoria and the Commonwealth of Australia.

Important Notice
All material provided on this website is provided for information purposes only and does not constitute an offer, invitation, basis for a contract, advice or recommendation to conclude any transaction or for the purchase or sale of any goods or services (whether on the indicative terms or otherwise).

Copyright in the material available at this website is owned by Albert Park Driving Range.

Disclaimer
The material provided on this website contains information that has been prepared in good faith and with all reasonable care. Nevertheless, you accept all risks and responsibility for loss, damage, costs and the consequences resulting from the use of this website and any websites linked to it.

To the maximum extent permitted by law, none of Albert Park Driving Range, its related bodies corporate or the directors, officers, employees or agents of those entities gives any representation or warranty, whether express or implied, concerning the suitability, reliability, accuracy, completeness, fitness, quality or exactness of the material provided on this website (technical, financial or otherwise) whether for your purposes or otherwise, nor do these entities accept any responsibility or liability for any loss or damage arising from or in connection with (including negligence) errors or misstatements or omissions from, or the reliance of any person on, the material on this website. All of those parties exclude liability, including for negligence, to you or any other person arising from the use of this website and any websites linked to it.

Where liability cannot lawfully be excluded, Albert Park Driving Range (and each of the parties referred to above) limits its/their liability at its/their option to resupplying the goods or services in respect of which the liability arises or refunding any amounts paid for those goods or services.

Albert Park Driving Range may not, and is under no obligation to, update the material or correct any accuracy or inaccuracy on this website which subsequently becomes apparent. Opinions, estimates, calculations and any other information in the material provided on this website may be altered or withdrawn without notice. You should not rely on the material contained in this website as the basis for doing or not doing something.